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Austin police will no longer respond to non-emergency calls, looking into sending civilians unit


Later this week, the Austin Police Department will ask residents to redirect 911 calls to the non-emergency 311 line when there is no longer a present danger.

Non-emergency calls—incidents when there is no longer in progress, a suspect is no longer on the scene or there is no immediate threat to life or property—will be reported to 311 or starting Friday, including calls for:

  • Animal Service
  • Auto Theft
  • Burglary of residence, business or vehicle
  • Crashes not requiring a tow, when there are not injuries, both drivers have proof of insurance and a driver's license, and when neither driver is impaired
  • COVID-19 Violations
  • Verbal Disturbances
  • Prostitution
  • Suspicious Person / Vehicle
  • Vandalism
  • Theft

Emergency calls can still be reported to 911.

The change comes amid a staffing shortage and a recent review of APD's patrol COVID mitigation protocols initiated in May 2020. The staffing shortage reached severe levels this year as a result of the halting of police cadet classes for a year, which have since resumed, and the cutting of the police budget by city council last year after mass protests against police brutality.

The department has said the change is aligned with the new reimagining public safety task force patrol response recommendations.

The department, which is now being led by APD's Joseph Chacon (Austin City Council still needs to approve the appointment), is looking into the possibility of sending civilians to assist with non-emergency cases. A civilians unit would mean someone in the community could help obtain evidence for police.

"These response changes will ensure that we will bring all of our resources to bear, including officers and technical experts, to respond to all situations as appropriate," Chacon said. "We recognize the staffing challenges our department faces, and we are trying to be innovative in how we respond."

More on APD:

Interim Austin police chief Joe Chacon selected for permanent position


UT Austin makes list of nation's Top 25 Party Schools

College ratings site has released its 2023 Top Party School rankings.

One Texas college made the list: the University of Texas at Austin.

Longhorns know how to party with the best, apparently. But anyone who's spent time on the Forty Acres may wonder why the ranking was so low.

Here's the complete list:

  1. Univ. of California - Santa Barbara
  2. Tulane University
  3. Florida State University
  4. The University of Alabama
  5. Howard University
  6. University of Wisconsin
  7. University of Georgia
  8. Syracuse University
  9. University of Southern California ✌️
  10. University of Illinois Urbana-Champaign
  11. West Virgina University
  12. Penn State
  13. University of Mississippi
  14. Ohio University
  15. Miami University
  16. Indiana University - Bloomington
  17. University of Iowa
  18. San Diego State University
  19. Florida A&M University
  20. Michigan State University
  21. University of Texas - Austin
  22. The Ohio State University
  23. University of Virginia
  24. Rutgers University - New Brunswick
  25. University of Colorado Boulder
Fall camping: Camp Fimfo Waco offers one-of-a-kind experiences in the heart of Texas
Camp Fimfo Waco

Camp Fimfo Waco, a brand new camping resort, is kicking off football and fall camping season in style! With top-notch amenities, premium accommodations, and 10 weekends of fall fun, there’s no better place to have a fall camping getaway, especially if you’re a Baylor football fan!

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