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Austin Water says system fully restored, all Austin water safe to drink

Austin Water lifted the boil water notice for all customers midday Tuesday. The local utility submitted water quality testing to the Texas Commission on Environmental Quality, which confirmed that tap water meets all regulatory standards and is safe for consumption.

Austin Water previously lifted the notice for four of its nine zones on Monday. The notice went into effect on Wednesday evening after a power outage at the Ullrich Water Plant and low pressure system-wide occurred after a series of historic winter storms swept over Texas.


Over a hundred public water mains burst or broke, as well as "tens of thousands" of similar events on private property, such as residences and businesses, Director Greg Meszaros said during a Monday press conference. "There is still a lot to do to repair water pipelines that were damaged by the freezing weather, but customers should old experience occasional impacts from that work," he added in a statement on Tuesday.

According to Austin Water, once the notice is lifted, residents should:

  • Run all cold water faucets for one minute.
  • Flush automatic ice makers, make three batches of ice and discard.
  • Run water softeners through a regeneration cycle.
Emergency outdoor water use restrictions remain in place to ensure that adequate water supply is available to customers. Until they are lifted, customers may not:
  • Use water for irrigation or testing of irrigation equipment
  • Wash vehicles, including at commercial car wash facilities
  • Wash pavement or other surfaces
  • Add water to a pool or spa
  • Conduct foundation watering
  • Operate an ornamental fountain or pond
Austin Water also reports that its entire system is back to normal operations, which no zones experiencing low pressure or outages.

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