Day 8: Two West Austin areas still don't have water as others return to normalcy with lifted boil notice and power
Austin Water lifted the boil water notice for its Central Austin zone—one of nine in its service area—early Monday morning, a week after a winter storm left hundreds of thousands of Austinites without power and, a couple days later, tens of thousands without water. The boil water notice remains in effect for the eight other zones—two of which are still experiencing a complete water outage. Meanwhile, power has been restored to almost the whole Austin area.
Most of Austin is still under a boil-water notice, while some do not even have water to boil. As of early Monday morning, two service zones—Northwest C and Southwest C—were still experiencing water outages.
Austin submitted water quality testing to the Texas Commission on Environmental Quality, which confirmed on Sunday that tap water in the central pressure zone meets regulatory standards and is safe to consume. Residents can determine which zone their residence is located in using this map.
"We expect to have all of Austin with water service by today and (the) boil water notice lifted city-wide shortly after," Director Greg Meszaros said in a statement.
Overnight, Austin Water's reserves exceeded 118 million gallons, increasing water pressure and bringing the city's water system "into healthy territory," according to a press release from the city.
Austin Water also continued to urge customers with water service to take conservation measures "so we can return water service to everyone more quickly" in a tweet on Sunday evening.
The city issued emergency water use restrictions on Saturday, which remain in place. Until further notice, all outdoor water use is prohibited. Customers may not:
- Use water for irrigation or testing of irrigation equipment
- Wash vehicles, including at commercial car wash facilities
- Wash pavement or other surfaces
- Add water to a pool or spa
- Conduct foundation watering
- Operate an ornamental fountain or pond
Water distribution update
The Austin-Travis County Emergency Operation Center will operate 16 free water distribution sites from 9 a.m. to 5 p.m. while supplies last. (The Del Valle High School distribution site will open at 10 a.m.)
- Nelson Field (7105 Berkman Dr, Austin, TX 78752)
- Onion Creek Soccer Complex (5600 E. William Cannon Dr, Austin, TX 78744)
- Roy G. Guerrero Park (400 Grove Blvd, Austin, TX 78741)
- ACC Highland Mall Parking Lot (E. Highland Mall Blvd, Austin, TX 78752)
- ACC Pinnacle Campus (7748 Highway 290 West, Austin, TX 78736)
- Garrison Park (6001 Menchaca Rd, Austin, TX 78745)
- Lakeline Station (13625 Lyndhurst Blvd, Austin, TX 78717)
- Walnut Creek Park (12138 N. Lamar Blvd, Austin, TX 78753)
- Zilker Park (2301 Barton Springs Rd, Austin, TX 78746)
- Anderson High School (8403 Mesa Dr, Austin, TX 78759)
- Lago Vista/Jonestown (7905 Bronco Lane, Leander, TX 78645)
- Lakeway/Bee Cave (1941 Lohmans Crossing Rd, Lakeway TX 78734)
- 9300 FM2244, Austin, TX 78733
- Del Valle High School (5201 Ross Rd, Del Valle, TX 78617)
- Manor ISD Athletic Complex (14832 FM973, Manor, TX 78653)
- Mobile POD - San Leanna
Mon. 2/22 - Water distribution from 9am-5pm or until supplies run out, limit 1 case/pickup. Please reserve for those who can't buy or boil.
📍 ACC Pinnacle Campus
📍 Nelson Field
📍 Onion Creek Soccer Complex
📍 Roy G. Guerrero Park
👉 More info: https://t.co/C7l9GMLRXy
— City of Austin (@austintexasgov) February 22, 2021
Austin Energy's base rates are fixed and any changes must be authorized by Austin City Council. Residential customers are billed for their actual energy usage, and anyone without power during this time had no electric use recorded, according to the same release.
🔊CUSTOMER BILLING UPDATE:
Reports regarding potential bill spikes for non-Austin Energy customers are circulating and we want to make sure our customers have the most accurate information.
Our rates are fixed and must be authorized by Austin City Council.
— Austin Energy (@austinenergy) February 20, 2021
General Manager Jackie Sargent said Friday that the utility does not yet have enough information to predict rate impacts as a result of this statewide super crisis. "That is information that will be forthcoming," she added.
This story was updated at 9:29 a.m. to include the latest information on water outages from Austin Water.
- As reservoirs begin to refill, two zones regain water supply - austonia ›
- Austin faces 'multi-day' water crisis after winter weather - austonia ›
- Austin sees some power return amid water & natural gas crises ... ›
- Austin water plant power restored, boil notice still in place - austonia ›
- Austin Water issues citywide boil water notice - austonia ›
- Here's which grocery stores are restocked right now - austonia ›
- Seniors still without water as neighbors rally to help - austonia ›
Show your love for Tito's and for the community this year with a wide selection of not that ugly, uglyish, ugly, uglier, and ugliest holiday sweaters.
There's lots choose from, and plenty of accessories like scarves and socks, plus gear for your dog, too.
All of the items can be purchased online or at the Love, Tito’s Retail Store in Austin, TX. 100% of all net proceeds from online or in-store purchases go to one of the nonprofits we’ve teamed up with.
🗓 All weekend
Check out this highly anticipated art exhibition with illuminated art along Waller Creek. Tickets are free and the event includes food vendors, dazzling lights, live music, and hands-on activities
All weekend 6 p.m - 10 p.m | 📍Waterloo Park
This iconic holiday tradition lights up for the first time this holiday season starting this weekend! Reserve your spot for an enchanting light and sound performance, delicious hot cocoa, sweet treats, and some overall fun with your friends or family. The show runs till January 6th.
6 p.m and 9 p.m | 📍Mozart's Coffee Roasters - 3825 Lake Austin Blvd, Austin, TX 78703
This fitness event is free and open to the public. Get your morning started right with a "Fitness in the park" class for kickboxing! The class will be led by certified instructors and is a great way to get a cardio workout in while also honing your self-defense skills.
10 a.m - 11 a.m | 📍 Metz Park
Support local LBGTQ+ and female artists at this outdoor market with over 150 vendors. Get your holiday shopping out of the way at this event, with vendors for food trucks, handmade goods, raffles, hands on workshops and activities, and more.
Did someone say cheese?! If you're like me and always willing to get your hands on a bowl of mac and cheese, then this event is for you. Check out the Mac and Cheese festival happening this weekend to decide which vendor has. the best mac and cheese for yourself, and enjoy the bar with creative cocktails while you're at it. Tickets start at $45.
11 a.m - 3 p.m | 📍Lantana Place - 7415 Southwest Parkway