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Austin Water director resigns after third water failure in four years

Austin Water Director Greg Meszaros is stepping down as director.

Austin Water Director Greg Meszaros is stepping down as head of the utility service days after water was restored to Austin residents following a boil-water notice.


City Manager Spencer Cronk sent a memo to Austin City Council stating that Meszaros, who has been in the position for 15 years, would resign Friday. "His decision to focus on family and new horizons at this time is one that I respect and support," Cronk said.

Additionally, Meszaros sent a city memo out with additional details about the boil-water notice put in place on Feb. 5 for about four days. The boil-water notice was due to a mistake made by employees at Austin Water, the director revealed on Sunday.

Three employees have since been placed on administrative leave pending an investigation into the incident. In this status, employees will not be able to work, but are not terminated.

Austin Water and the City’s Human Resources Department have started an investigation that is expected to complete in the coming weeks. No specifics about what went wrong have been revealed, but the boil-water notice was required due to turbidity levels at the Ullrich Water Plant. There has been no evidence of contaminants in the water during that time frame, the memo says.

“I share everyone's frustration and am deeply disappointed that this event occurred. Knowing how it has affected this community and our organization weighs heavily on me,” he said in the memo.

The full memo includes questions asked by city council and the public about the timeline of events and the water quality requirements and can be read here.

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