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Residents in southwest Austin and the Lost Creek neighborhood are being asked to boil their water prior to drinking or cooking, after experiencing water outages and low water pressure Wednesday.


The boil water notice comes after portions of the water distribution system dropped below minimum standards. The affected areas can be found here.

To ensure water is safe to drink and use, residents should boil water for at least two minutes, the first minute starting when the water begins to bubble. Click here for a demonstration on how to properly boil your water. Water should be boiled before consuming, brushing teeth, preparing food and giving to dogs.

Officials will notify residents when water is safe to use without boiling.

Austin Water is also asking that its customers limit their use of water as water use has exceeded typical usage during the winter storm.

This is the first boil-water notice set by Austin Water, although surrounding areas like Travis County WCID17 has also been under the same notice.

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