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Austin Water users put under boil water notice

Austin Water customers should boil water before using it for eating or drinking until further notice.

Austin Water customers are being asked to conserve water as residents are under a boil water notice. Issued Saturday evening, the restrictions ask residents to boil water before using it for eating or drinking until further notice.


In a release, Austin Mayor Steve Adler said, “it appears this will be over in a couple of days.”

Austin Water’s Ullrich Water Treatment Plant is out of service due to an internal treatment process issue that caused high turbidity within the plant, and it’s unclear if the issue was caused by this week’s winter freeze in Central Texas.

Austin Water says it is increasing water production at two other water treatment plants and managing the water pipelines so that residents still receive water service. No disruptions have been reported at drinking water plants.

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