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After viral TikTok, an Austin Dollar Tree closes with just one employee left to run the store

Dollar Tree's Montopolis location was closed Friday after a viral TikTok revealed just one employee was left to run the store. (Claire Partain/Austonia)

The Montopolis Dollar Tree location in southeast Austin has closed after a viral TikTok video revealed that just one employee was keeping the store running.

The video, which has gained 2.9 million views and over 450,000 likes on TikTok alone, shows a lone manager named Maggie who has been left to run the location. Stacked boxes litter the floor, shelves remain unstocked and a leaky, broken air conditioning unit welcomes customers into the understaffed storefront.

"I quit for three days, that's why the store was closed for three days," the manager says in the video.

The store, which is located on Montopolis Drive, is closed as of Friday.

The Dollar Tree on Montopolis was closed Friday due to a broken AC unit, according to a sign on the door. (Claire Partain/Austonia)

"Due to the store having no air (conditioning), the store will be temporarily closed until further notice," a sign reads out front.

In a comment on the r/Austin subreddit, a former employee with the user @therealdaria13 said the location has three more employees that are not being told when to go in to work. The user said they stepped in as acting store manager in March and worked for 200 hours with a broken AC unit.

"The units in this video was given to us broken," the user said. "There's a homeless couple living in the back that may or may not sell drugs. The copper was stolen in 5 units and they still haven't gated it off to reschedule building the units. 95 degree temperatures we (have) documented for weeks. I don't know how to report any of whats going in because HR is on the (district manager's) side."

According to the post, the district manager has been unresponsive to the broken unit and employee shortage.

In the wake of the video, many social media users have spoken out in solidarity to Maggie. Even in the video, some customers were shown helping the manager to restock the location.

"Walls of boxes, all by herself," an offscreen voice said in the video. "This is unacceptable."

In the post's comments, the Tiktok's creator @x_basan said that the company also owed Maggie a paycheck.

Dollar Tree told Austonia it would share the details "with the appropriate Dollar Tree associates to address."


1923 Lake Austin mansion demolition request pitting preservationists and some neighbors against owner and city preservation office
Austin Monitor

By Jonathan Lee

The Planning Commission was split Tuesday on whether to help save an eclectic lakefront estate from demolition by zoning it historic amid concerns over tax breaks and the likelihood that a previous owner participated in segregation as a business owner.

The property in question, known as the Delisle House, is located at 2002 Scenic Drive in Tarrytown. The main house, with Spanish and Modern influences, was built in 1923 by Raymond Delisle, an optician. A Gothic Revival accessory apartment was built in 1946. The current owner applied to demolish the structures in order to build a new home.'

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Freaky Floats and other Austin food & drink news
Austin Motel

What's new in Austin food & drink this week:

  • Nau's Enfield Drug closing after losing their lease. Did McGuire Moorman Lambert buy the building, with its vintage soda fountain?
  • Nixta Taqueria Chef Edgar Rico named to Time Magazine's Time 100 Next influencer list, after winning a James Beard Award earlier this year.
  • Question: From what BBQ joint did pescatarian Harry Styles order food this week?
  • Austin Motel is opening the pool and pool bar Wednesday nights in October for Freaky Floats.
  • Vincent's on the Lake closing due to "economic conditions and low water levels [at Lake Travis]."
  • Cenote has closed its Windsor Park location. The East Cesar Chavez location remains open.
  • The Steeping Room on N. Lamar has closed.
  • Local startup It's Skinnyscored new financing for its gluten-free pasta business.
  • P. Terry's opened a new location in Kyle, at 18940 IH-35.