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A couple of recent investments helped prepare EMS for the winter storm. Perhaps the most impactful was a call-in service, known as a clinical consult line. That helped EMS to more effectively triage patients, preventing ambulances from going out on unnecessary errands. The consult line is similar to the sort of nurse hotline that's offered by insurers or healthcare providers, except that it's staffed by paramedics.

Despite the new investments, the Austin EMS Association would like to see additional investments in the coming years.

Read the full story at The Austin Bulldog.

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