Spirit Airlines continues to take a nosedive as it cancels most of its flights nationwide; 22 flights were canceled from Austin-Bergstrom International Airport alone since Sunday.
The Florida-based carrier stumbled through the beginning of the week, canceling half of its schedule on Tuesday due to glitches in staff scheduling technology and infrastructure issues spurred on by weather-related concerns. Cancellation woes continued into Wednesday, with 418 flights (60%) of their schedule canceled by 1 p.m.
Hard to see how #spiritairlines survives after this weekend. My boyfriend and I only got a small taste of the chaos in Orlando and Houston. I feel for the thousands of other passengers who are having a worse experience. pic.twitter.com/QKrOGsuULD
— Alicia Pryor (@PryorAlicia) August 2, 2021
Only one flight out of the six arrivals and six departures scheduled at ABIA will still arrive according to plan on Wednesday, ABIA Public Information Officer Bryce Dubee told Austonia.
"Spirit has had some ongoing operational issues and has seen a significant number of cancellations," Dubee said. "For them, it is significant."
The airline was joined by American Airlines with high cancellations rates. AA scrapped 300 flights by early afternoon Tuesday, but the high number only accounts for 9% of its schedule. By Wednesday afternoon, only 3% of flights were taken off the schedule.
Dubee said that American Airlines had only canceled one arrival to ABIA since Sunday and that the issues "don't seem to be ongoing." American Airlines said that at least three-fourths of cancellations were due, at least in part, to a lack of pilots, while others, namely at Dallas-Fort Worth International Airport, were weather-related.
Meanwhile, Spirit said in a statement that they would see cancellations start dropping on Thursday.
The airline, which saw 20% of its schedule canceled Sunday and 42% Monday, said that "overlapping operational challenges including weather, system outages and staffing shortages" caused issues in crew scheduling. Some of the cancellations were made proactively as they fought to reset the sinking ship.
The issue was exacerbated by peak summer travel crowds. While airports are seeing 80% of pre-pandemic peak travel levels, many airline and airport companies have significantly fewer on staff. Spirit's pilot union said in a tweet that staffing strikes were not the cause for the week's cancellations.
Spirit Airlines has recently been experiencing a series of operational struggles. These issues are not due to a pilot strike. Any such rumor or report is completely false. (1/2)
— Spirit ALPA MEC (@SpiritMEC_ALPA) August 2, 2021
Unlike other standard airlines, the "ultra-low-cost-carrier" doesn't have agreements when cancellations occur, meaning travelers can be left stranded. While Dubee said the cancellations have not caused anything more than general frustration for customers at ABIA, unconfirmed reports of riots in Puerto Rico and Florida rose to the surface in the wake of the cancellations.
When #spiritairlines leaves you stranded in Puerto Rico with no employees in sight and holds your luggage and money hostage.
We were stuck overnight with no clothes or essentials for our 3 or 1 year olds and are still without answers and searching for flights #Spirit#uselesspic.twitter.com/jzKqf9Yuhn
— Tito Arias (@2touchTito) August 2, 2021
Spirit said that lines have already begun to decrease substantially as they work to make amends—including providing refunds and helping process meal and hotel vouchers—and reboot the network. The carrier also pointed out that they held the lowest percentage of cancellations in 2020 and would soon be able to bounce back from the meltdown.
In the meantime, Dubee said its best for Spirit customers traveling through ABIA to check with the airline itself for more assistance, refunds and cancellation information.
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Show your love for Tito's and for the community this year with a wide selection of not that ugly, uglyish, ugly, uglier, and ugliest holiday sweaters.
There's lots choose from, and plenty of accessories like scarves and socks, plus gear for your dog, too.
All of the items can be purchased online or at the Love, Tito’s Retail Store in Austin, TX. 100% of all net proceeds from online or in-store purchases go to one of the nonprofits we’ve teamed up with.
🗓 All weekend
Check out this highly anticipated art exhibition with illuminated art along Waller Creek. Tickets are free and the event includes food vendors, dazzling lights, live music, and hands-on activities
All weekend 6 p.m - 10 p.m | 📍Waterloo Park
This iconic holiday tradition lights up for the first time this holiday season starting this weekend! Reserve your spot for an enchanting light and sound performance, delicious hot cocoa, sweet treats, and some overall fun with your friends or family. The show runs till January 6th.
6 p.m and 9 p.m | 📍Mozart's Coffee Roasters - 3825 Lake Austin Blvd, Austin, TX 78703
This fitness event is free and open to the public. Get your morning started right with a "Fitness in the park" class for kickboxing! The class will be led by certified instructors and is a great way to get a cardio workout in while also honing your self-defense skills.
10 a.m - 11 a.m | 📍 Metz Park
Support local LBGTQ+ and female artists at this outdoor market with over 150 vendors. Get your holiday shopping out of the way at this event, with vendors for food trucks, handmade goods, raffles, hands on workshops and activities, and more.
Did someone say cheese?! If you're like me and always willing to get your hands on a bowl of mac and cheese, then this event is for you. Check out the Mac and Cheese festival happening this weekend to decide which vendor has. the best mac and cheese for yourself, and enjoy the bar with creative cocktails while you're at it. Tickets start at $45.
11 a.m - 3 p.m | 📍Lantana Place - 7415 Southwest Parkway