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Austin's airport consumer satisfaction drops from a year ago, below Texas peers

(Austin-Bergstrom International Airport/Twitter)

Flyers are less satisfied with the Austin-Bergstrom International Airport than a year ago, a new study shows.

Research firm J.D. Power placed ABIA at No. 15 on a list ranking overall customer satisfaction at large airports, a slip from last year’s spot at No. 7. Other Texas airports secured rankings ahead of Austin, with Dallas Love Field at third, Houston Hobby at eight, and San Antonio International Airport at ninth.

Dallas/Ft. Worth ranked eight in the "mega airport" category.

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Popular

Elon Musk considers a hyperloop tunnel between Austin and San Antonio

(The Boring Company/Twitter)

Whether it’s by car or bus, chances are you’ll have to travel through some highway traffic to reach San Antonio.

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Airlines end three nonstop service routes out of Austin airport

(American Airlines)

After a long period of new flight expansions, American Airlines and JetBlue Airways are doing away with some nonstop routes out of Austin-Bergstrom International Airport.

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