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Austin's airport consumer satisfaction drops from a year ago, below Texas peers

(Austin-Bergstrom International Airport/Twitter)

Flyers are less satisfied with the Austin-Bergstrom International Airport than a year ago, a new study shows.

Research firm J.D. Power placed ABIA at No. 15 on a list ranking overall customer satisfaction at large airports, a slip from last year’s spot at No. 7. Other Texas airports secured rankings ahead of Austin, with Dallas Love Field at third, Houston Hobby at eight, and San Antonio International Airport at ninth.

Dallas/Ft. Worth ranked eight in the "mega airport" category.

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Popular

Migration to Austin brought wealthy out-of-towners and high home prices. It's now starting to cool down.

Austin is one of the top metro areas where homebuyer income saw the greatest surge during the pandemic and it came at a cost to locals.

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Meet Moxi: A robot built by Austinites trying to help around the hospital

(Diligent Robotics)

Robots aren’t just delivering food or driving themselves. At Austin-based startup Diligent Robotics, robots can also assist with health care.

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