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That necessity breeds invention is never more true than in today's world, with regular Joes and Janes inventing creative measures to help their neighbors navigate the state's COVID-19 vaccine distribution process. And the results have been nothing short of "heavenly."
Tarrytown resident Barbara Ritchie placed her name on five different COVID-19 vaccine lists. She qualifies for phase 1B—older individuals and those with chronic health conditions—in the vaccine distribution effort as designated by the Texas Department of State Health Services. Group 1A consists of first responders and healthcare workers.
As with many other Austinites seeking a vaccine within the state's inadequate supply, Ritchie became frustrated searching for a time slot to get the vaccine, hitting "refresh" and "next" on websites for an hour and a half, with no luck. While on her community's Nextdoor site, she found someone who helped her get a vaccine jab earlier this month. But she noticed numerous Nextdoor members asking for help to navigate the vaccine application process while others offered advice, a system she called "disorganized" and "haphazard." Ritchie was determined to find a more efficient way.
"I thought, 'Here are people who need help and here are people who are willing to help, why not try to put together a list of (those) people?'" she said.
Barbara Ritchie coined the name "Scheduling Angels" after being helped by someone to schedule a vaccine appointment. (Barbara Ritchie)
A former IT project manager, Ritchie coordinated a database of contact information for community members who needed assistance finding a vaccine appointment as well as those offering to help, focusing on West Austin and Travis County neighborhoods including Rollingwood, West Lake Hills, Lost Creek, Tarrytown, Pemberton Heights and Balcones.
"The woman who helped me, when she got the appointment, I said to her, 'You are such an angel,'" she recalled. "That's how I felt. I started calling (the helpers) Scheduling Angels. Now everybody calls them that."
On Feb. 5, Ritchie posted the list on Nextdoor, along with three simple rules for communication, nearly tripling the number of "angels" on the list in less than a week. This week, she has up to 40 angels on her list.
"Some of them have children at home and jobs, they have lives, but they still find time, even if it's one or two people, to help," she said of the group's volunteers. "They do it out of the goodness of their heart."
With the program up and running—Nextdoor/General/Update-SchedulingAngels—Ritchie receives about 100 emails per day. Although she's online to respond to questions and provide updates, she leaves the scheduling up to the "angels."
"Unfortunately, because there's so much more demand than there are people available to help, schedules are filling up fast," Ritchie said. "Still, it's clear that there's a need for this kind of help for people and, particularly, for people over 70 (years old) because they didn't grow up with technology."
As with Ritchie, Rosedale residents Jim Robinson, 74, and his wife, Lana Norwood, 68, were among many Austinites who are frustrated trying to find COVID-19 vaccine openings in Central Texas's limited supply.
The couple took to social media and one of several Nextdoor sites seeking help on access to a shot. The method proved successful, with Robinson hastily hopping on his computer once news of a vaccine clinic posted. Both have now received their vaccines.
"Because of (the) post, we were able to get to the computer quick enough to get a couple of appointments," Robinson said. "I've seen a block of appointments go within 20 or 30 minutes. If a post is 30 or 40 minutes old, you might as well forget it."
Nextdoor has been outlet for vaccine news and helpers in the midst of a rocky rollout.
South Austin resident Raji Parameswaran said she's voluntarily spent the past few weeks helping others get vaccine appointments. Her "clients" have ranged from a local college professor to a retired judge who performs drive-through wedding ceremonies. She established six 200-member WhatsApp groups to disseminate news of vaccine openings and created vaccine hub accounts for seniors, sometimes making appointments for them.
"This has become my day job," Parameswaran said. A consultant by trade, she said that work has fallen by the wayside in light of the 10-12 hours per day she spends helping others get access to what could be lifesaving measures.
After assisting her elderly mother and father get their vaccines, she spread word of her success to friends who had parents in town, inundating her with others also hoping to nab a spot. Parameswaran's calendar soon filled up—solely by word of mouth—and she enlisted a few "amazing" friends to join her team to help, Parameswaran said.
"They feel very alone, very scared and anxious," she said of the seniors she helps. "All of these people, they're just delightful people. Everyone has a story."
As the proprietor of a company involved in ticketing concerts and large scale events put on hold during the pandemic, Bee Cave's Kendra Wright turned to her software and organizational skills to create a COVID-19 vaccine resource spreadsheet and 1,000-person email list. She updates those tools as she tracks changes in the distribution process. Like Parameswaran, she uses WhatsApp to communicate vaccine availability in real time.
"It's just one of the more rewarding things I've ever done in my life," Wright said.
After her parents, one of whom lives in an assisted living facility, received COVID-19 vaccines last month, Wright said she felt a weight had been lifted off of her shoulders and "wanted everyone to feel this feeling." Initially, she reached out to help seven acquaintances who qualified for the vaccine, researching the best route to find shots for them. Then she assisted 11 more applicants. Soon, she was texting with numerous vaccine groups at a time and currently has about 40 volunteers on board, none of whom Wright met prior to the endeavor.
"It just got so big so fast," Wright said. "It's gone viral and we've helped now thousands of people get vaccines."
She's instituted a "100 Club" within her network to acknowledge volunteers who have found at least 100 vaccines for individuals, adding that its membership includes "quite a few people."
Although the program began in the West Austin suburbs, through her volunteers, Wright has reached out to East Austin schools and churches to assist vulnerable communities. The most affected ZIP codes of COVID-19 have been on or straddle the east side of town, and residents may lack a computer to access online registration systems or the time to do so.
"I'm trying to give people hope," Wright said. "I'm trying to help them sort out the complexities of finding a vaccine."
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As Q2 packs fans like sardines, could city, CDC recommendations disrupt the 'biggest party in Austin'?
In a scene that seemed to mark the pandemic's triumphant end, over 20,000 mostly maskless fans packed into Q2 Stadium for Austin FC's debut at Austin's first professional sports stadium in June. That mask-free utopia couldn't have been possible even a month before, and it may not be possible once more as Austin and the CDC returns to mask recommendations again for the first time since May.
Austin returned to Stage 4 restrictions on July 23 as case rates tripled since the beginning of the month and hospital beds once again filled with COVID patients. The spike comes after the highly contagious Delta variant was detected in Travis County. In its Stage 4 announcement, APH said its recommendations will not affect large events, such as Austin FC games, from operating.
More recently, the CDC updated its recommendation for vaccinated people on Wednesday, saying that all people in high-risk areas—including Austin with more than 50 COVID cases per 100,000 people—wear masks.
With businesses reinstating mask policies and new fear in the air, Q2's carefree party atmosphere may be affected. The club released the following statement to Austonia: "Austin FC encourages all guests to observe Austin Public Health's recommendations and take appropriate action based on individual circumstances."
Fan clubs react
Some Austin FC fans are concerned about taking their young kids ineligible for the vaccine to home matches. (Austin FC/Twitter)
Austin Anthem member Seth Rau said he's heard a few people express more concern about home matches. Still, the demand for attending matches at Q2, which regularly reaches full capacity despite a lackluster first-season performance, is not going away anytime soon.
"We're starting to hear stories like, 'Oh, I have a 10 year old kid. My kid can't be vaccinated yet,'" Rau said. "So I think certain people are less willing to maybe go than in the past, but with everyone who doesn't want to go there are five people ready to claim their seats."
Rau said only few wore masks before last week, but at the last match on July 22, he said close to 5% wore masks. Based on sheer estimation as well as what he's heard, Rau said he expects a significant minority to pull out the masks once again when Austin FC plays on Saturday.
Masking recommendations are fine as long as the stadium remains at full capacity, Rau said.
"It's an annoyance, but it's not a big deal," Rau said. "I think if they ever started reducing capacity, that's where there would be true hell to pay."
While supporters groups, like the city of Austin, can't enforce mask mandates, Rau told Austonia they'll strongly recommend masking in certain situations, including taking a bus up to Dallas for the upcoming FC Dallas match. Rau said Stage 4 has brought new concerns and paperwork into the picture for the road trip.
"It's wild. Like, as a supporters' group, we never thought we'd have to worry about collecting people's health records," Rau said. "It is extremely important to us to keep our Verde familia safe,"
Could Q2 become a "superspreader"?
Some have drawn parallels to last fall when City Council Member Greg Casar and Austin Public Health officials strongly advised against in-person fans at University of Texas football games while in Stage 4.
No public official, including Austin FC fan Steve Adler, has commented, which a few have criticized. A city in which 63% of those eligible are fully vaccinated is different from the fall of 2020, however, and Q2 is still within CDC guidelines that don't recommend masks for those fully vaccinated while outdoors.
Still, some share concerns about the crowded stadium becoming a "superspreader," especially after a mass COVID outbreak in Scotland was tied to fans attending Euro 2020 soccer matches. Up to 2,000 fans traced their infection back to a single match, and controversial journalist Piers Morgan, who was fully vaccinated, said he tested positive for COVID on Tuesday after attending the Euro Cup final.
Now THATS a super spreader for the Delta variant. Learned today that the virus spreads like smoke in the air. Let’s get vaxxed up y’all.— Nick Garza (@nickrgarza) July 23, 2021
No matter the changes, Rau said that the fan club has supported Austin FC even in the strictest of COVID policies and won't stop now.
"We dealt with this at Colorado when we took a couple hundred people to Denver," Rau said. "But we were still able to have a great time in the middle of a pandemic."
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After Austin voters passed Proposition B, reinstating a ban on public camping, City Council directed staff to look into possible sanctioned campsites where homeless residents could live legally. Now two members are asking to shelve discussion on the controversial topic.
Staff presented dozens of possible sanctioned campsites across each fo the 10 council districts in late May, following the election. But members mostly pushed back on the proposed locations, citing cost, wildfire risk and lack of transparency as concerns.
With updated criteria, staff recommended two sites—one in District 1 and the other in District 8—for further review last week. After being briefed on the options during Tuesday's work session, Mayor Pro Tem Natasha Harper-Madison, who represents District 1, and Council Member Paige Ellis, who represents District 8, issued a joint statement proposing "a pause" on further discussion of temporary sanctioned encampments.
"We are not convinced that these sites would be a cost-effective solution, but rather a band-aid tactic when we need to be supporting the long-term strategy to get folks off the street permanent," they said. "It is our responsibility to look at the situation holistically and objectively, and to spend out city's limited resources on solutions we know can work."
Homeless Strategy Officer Dianna Grey noted that the two locations were imperfect and would require a lot of time and money to outfit as sanctioned campsites during the briefing.
City staff and homeless experts have previously raised concerns about sanctioned encampments, saying they are expensive to maintain, challenging to manage and hard to close, even when intended to to be temporary.
In 2019, staff declined to make recommendations for such sites despite being directed by council to do so, citing 2018 guidance from the U.S. Interagency Council on Homelessness. "Neither authorized encampments nor parking areas provide housing for people experiencing homelessness," staff wrote in a memo. "Rather, each option detracts from the staff resources assigned to addressing this moral imperative."
But with Prop B being enforced and too few shelter beds and affordable units for the estimate unsheltered homeless population in Austin, the city is facing the same predicament that prompted District 9 Council Member Kathie Tovo to pursue possible sanctioned campsites in the first place: "When individuals in encampments ask where they should go, we need to have places to suggest," she said at a May 6 council meeting.
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Don't lose your mask just yet—the Centers for Disease Control and Prevention announced it is now recommending masks in areas that are surging as cases rise nationwide and the Delta variant looms.
The CDC announced Tuesday that even fully vaccinated individuals should mask up indoors if their community is experiencing substantial transmission—defined as areas with more than 50 cases per 100,000 people. Travis County is sitting at an average of 94.59 cases per 100,000 over the past seven days, falling into the highest risk category, according to the CDC.
#DeltaVariant surging in U.S. New data show Delta much more contagious than previous versions of #COVID19. Unvaccinated people: get vaccinated & mask until you do. Everyone in areas of substantial/high transmission should wear a mask, even if vaccinated. https://t.co/tt49zOEC8N
— CDC (@CDCgov) July 27, 2021
After two COVID-19 recommendation stage jumps in the last two weeks, from Stage 2 to Stage 4, Austin-area cases are the highest they have been since February. The seven-day average for cases is on an upward trend, reaching 226 on Tuesday.
The CDC is also recommending that all students K-12 wear masks indoors, regardless of vaccination status. A May executive order by Gov. Greg Abbott prohibits schools from requiring masks, regardless of vaccination status. Austin ISD is "strongly" encouraging students to wear masks.
Although vaccinated individuals are still protected against the most severe symptoms of the variant, infections are spreading rapidly and now make up 83% of confirmed cases in the U.S. At least a dozen cases of the delta variant have been confirmed in the Austin area, though there are likely more since testing for it is limited.
CDC Director Dr. Rochelle Walensky said that hospital admissions are "almost exclusively" coming from people who are unvaccinated but those who are vaccinated can still catch and spread the virus.
"Unlike the alpha variant that we had back in May, where we didn't believe that if you were vaccinated you could transmit further, this is different now with the Delta variant," Walensky said. "That leads us to believe that the breakthrough infections, rare that they are, have the potential to pool and transmit at the same with the same capacity as an unvaccinated person."
Research suggests those who become infected carry 1,000 times more of the virus than other variants and could stay contagious for longer.The announcement comes on the heels of the Biden administration ramping up cautionary measures in the face of the Delta variant. Just last week, the CDC said it had no plans to change its May guidance of vaccinated not having to wear masks unless there was a significant change in the data. Officials met on Sunday night to review new evidence, according to reports.
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