That necessity breeds invention is never more true than in today's world, with regular Joes and Janes inventing creative measures to help their neighbors navigate the state's COVID-19 vaccine distribution process. And the results have been nothing short of "heavenly."
Tarrytown resident Barbara Ritchie placed her name on five different COVID-19 vaccine lists. She qualifies for phase 1B—older individuals and those with chronic health conditions—in the vaccine distribution effort as designated by the Texas Department of State Health Services. Group 1A consists of first responders and healthcare workers.
As with many other Austinites seeking a vaccine within the state's inadequate supply, Ritchie became frustrated searching for a time slot to get the vaccine, hitting "refresh" and "next" on websites for an hour and a half, with no luck. While on her community's Nextdoor site, she found someone who helped her get a vaccine jab earlier this month. But she noticed numerous Nextdoor members asking for help to navigate the vaccine application process while others offered advice, a system she called "disorganized" and "haphazard." Ritchie was determined to find a more efficient way.
"I thought, 'Here are people who need help and here are people who are willing to help, why not try to put together a list of (those) people?'" she said.
Barbara Ritchie coined the name "Scheduling Angels" after being helped by someone to schedule a vaccine appointment. (Barbara Ritchie)
A former IT project manager, Ritchie coordinated a database of contact information for community members who needed assistance finding a vaccine appointment as well as those offering to help, focusing on West Austin and Travis County neighborhoods including Rollingwood, West Lake Hills, Lost Creek, Tarrytown, Pemberton Heights and Balcones.
"The woman who helped me, when she got the appointment, I said to her, 'You are such an angel,'" she recalled. "That's how I felt. I started calling (the helpers) Scheduling Angels. Now everybody calls them that."
On Feb. 5, Ritchie posted the list on Nextdoor, along with three simple rules for communication, nearly tripling the number of "angels" on the list in less than a week. This week, she has up to 40 angels on her list.
"Some of them have children at home and jobs, they have lives, but they still find time, even if it's one or two people, to help," she said of the group's volunteers. "They do it out of the goodness of their heart."
With the program up and running—Nextdoor/General/Update-SchedulingAngels—Ritchie receives about 100 emails per day. Although she's online to respond to questions and provide updates, she leaves the scheduling up to the "angels."
"Unfortunately, because there's so much more demand than there are people available to help, schedules are filling up fast," Ritchie said. "Still, it's clear that there's a need for this kind of help for people and, particularly, for people over 70 (years old) because they didn't grow up with technology."
As with Ritchie, Rosedale residents Jim Robinson, 74, and his wife, Lana Norwood, 68, were among many Austinites who are frustrated trying to find COVID-19 vaccine openings in Central Texas's limited supply.
The couple took to social media and one of several Nextdoor sites seeking help on access to a shot. The method proved successful, with Robinson hastily hopping on his computer once news of a vaccine clinic posted. Both have now received their vaccines.
"Because of (the) post, we were able to get to the computer quick enough to get a couple of appointments," Robinson said. "I've seen a block of appointments go within 20 or 30 minutes. If a post is 30 or 40 minutes old, you might as well forget it."
Nextdoor has been outlet for vaccine news and helpers in the midst of a rocky rollout.
South Austin resident Raji Parameswaran said she's voluntarily spent the past few weeks helping others get vaccine appointments. Her "clients" have ranged from a local college professor to a retired judge who performs drive-through wedding ceremonies. She established six 200-member WhatsApp groups to disseminate news of vaccine openings and created vaccine hub accounts for seniors, sometimes making appointments for them.
"This has become my day job," Parameswaran said. A consultant by trade, she said that work has fallen by the wayside in light of the 10-12 hours per day she spends helping others get access to what could be lifesaving measures.
After assisting her elderly mother and father get their vaccines, she spread word of her success to friends who had parents in town, inundating her with others also hoping to nab a spot. Parameswaran's calendar soon filled up—solely by word of mouth—and she enlisted a few "amazing" friends to join her team to help, Parameswaran said.
"They feel very alone, very scared and anxious," she said of the seniors she helps. "All of these people, they're just delightful people. Everyone has a story."
As the proprietor of a company involved in ticketing concerts and large scale events put on hold during the pandemic, Bee Cave's Kendra Wright turned to her software and organizational skills to create a COVID-19 vaccine resource spreadsheet and 1,000-person email list. She updates those tools as she tracks changes in the distribution process. Like Parameswaran, she uses WhatsApp to communicate vaccine availability in real time.
"It's just one of the more rewarding things I've ever done in my life," Wright said.
After her parents, one of whom lives in an assisted living facility, received COVID-19 vaccines last month, Wright said she felt a weight had been lifted off of her shoulders and "wanted everyone to feel this feeling." Initially, she reached out to help seven acquaintances who qualified for the vaccine, researching the best route to find shots for them. Then she assisted 11 more applicants. Soon, she was texting with numerous vaccine groups at a time and currently has about 40 volunteers on board, none of whom Wright met prior to the endeavor.
"It just got so big so fast," Wright said. "It's gone viral and we've helped now thousands of people get vaccines."
She's instituted a "100 Club" within her network to acknowledge volunteers who have found at least 100 vaccines for individuals, adding that its membership includes "quite a few people."
Although the program began in the West Austin suburbs, through her volunteers, Wright has reached out to East Austin schools and churches to assist vulnerable communities. The most affected ZIP codes of COVID-19 have been on or straddle the east side of town, and residents may lack a computer to access online registration systems or the time to do so.
"I'm trying to give people hope," Wright said. "I'm trying to help them sort out the complexities of finding a vaccine."
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With two weeks of rest, a dream team lineup and nearly 20 scoring attempts in the match, Austin FC could have come away with a three-match home win streak against Minnesota United on Saturday.
Instead, missed opportunities and an equally boisterous opponent forced Austin to leave Q2 with a 1-0 loss to Minnesota.
Austin FC brought what appeared to be their strongest lineup to date to the pitch after their two-week break, including breakout stars Sebastian Driussi and Moussa Djitte. But even with dozens of shots between the two teams, the home team couldn't find their footing in the back-and-forth match.
After landing a brace in the team's 2-1 win against Real Salt Lake, Austin's Cecilio Dominguez struck first in the match with a shot on goal in the eighth minute of play. The scoring attempt opened the floodgates—in just three minutes, teammates Moussa Djitte and Sebastian Driussi would follow suit with their own looks at goal.
Just seconds later, Minnesota bounced back with a shot that forced Austin keeper Brad Stuver to jump for his first save, but a bad sendoff from the Verde and Black left Stuver unable to block another as the Loons' Franco Fragapone scored from close range in the 16th minute.
Despite a wide array of scoring attempts—from Djitte's blocked high-fliers to Tomas Pochettino's many near misses— Minnesota would stay on top for the remainder of the match.
A few flops from Minnesota, including a poorly-acted fall from the Loons' Emmanuel Arriaga (which was unrewarded and resulted in an Arriaga yellow card) and a controversial foul given to Moussa Djitte as he nearly made a solo drive to goal added to Austin's woes.
The Verde and Black's final attempt came as Austin center back Julio Cascante placed a close-range header in the final seconds of regulation, but the home team was unable to capitalize on their many attempts.
Both teams shared over 30 shots in the match, with Austin making eight shots on target. Austin FC held over 65% possession and received 12 fouls to Minnesota's nine.
It could soon be impossible for Austin FC to reach the playoffs, but Verde fans still have two chances to catch their team at home. Austin's first season will wrap up with five final matches, including a 4 p.m. Sunday game against the Houston Dynamo on October 24 and an 8 p.m. Wednesday match against Sporting KC on November 4.
80' Austin makes first subs
With just over 10 minutes left in regulation ,Austin FC made some late-game subs, swapping Diego Fagundez for Austinite McKinze Gaines and Sebastian Driussi for forward Jon Gallagher. Both have a history of clutch performances for the team: Gaines scored just 10 minutes in to his first match of the game back in September, while Gallagher was Austin's first scorer at Q2 Stadium.
It's looking more like a draw at best for Austin as the time continues to tick down on the match.
61' Djitte loses chance after controversial call
In the 61st minute of a less-cohesive half for Austin, Moussa Djitte found himself alone near the goal with a good chance at making the home team's first goal. But referees had another ideas, making another controversial call on the Senegalese striker.Refs stopped Djitte's menacing drive after Minnesota's Michael Boxall appeared to flop in a run-in with the striker, curbing Djitte's attempt to boos from the crowd. It's Djitte's second foul of the night and the team's ninth foul in the match. Both clubs host a yellow card, with center back Julio Cascante holding the home team's sole warning call. Minnesota's Emmanuel Reynoso holds the away team's yellow after an obvious flop that left him rolling on the ground for minutes, waiting on a call.
Blown whistles for both sides have slowed the match's tempo and left both clubs reeling as Austin looks for its first goal.
At the half: Austin still can't finish
45' still left to play. pic.twitter.com/39J1XnvvOc— Austin FC (@AustinFC) October 17, 2021
With minutes-long shooting sprees and more shots on goal than Minnesota, Austin could easily have the lead in the match. But each crowd-raising attempt has still been slightly skewed as the home team ends the half with nothing on the board.
In just 45 minutes, both Austin and Minnesota have reached the double-digits in scoring attempts, but Minnesota's ability to infiltrate Austin's penalty box has given them the leg up in the match. The Loons have sometimes found themselves nearly alone alarmingly close to goal, and they've capitalized on their chances with a 16thb minute goal by Franco Fragapane.
Austin FC, however, has not. The club has seen close calls from Dominguez and Driussi, headers from Djitte and near-misses from Tomas Pochettino, but missed opportunities and a few strokes of bad luck have left them scoreless. The team will need to shake their age-old scoring issues if they hope to get back into tonight's game.
16' Minnesota nabs 1-0 lead
Austin may have struck first, but Minnesota won the first points on the board as Franco Fragapane got one past keeper Brad Stuver from a close range in the 16th minute to make it 1-0. The Loons tested Stuver just as Austin did Miller, making two anxiety-inducing shots before Fragapane struck gold.
This goalie-vs.-goalie match has already seen three shots on goal from each team and a relatively quiet midfield as each team dukes it out in the box.
11' Austin tests Minnesota first
Austin FC has taken no time to threaten goal. In a three-minute span, the home team has racked up three shots, two of which are on goal, as the ball bounces between Austin attackers but can't quite find the net.
Dominguez strikes first as he looks to find his third goal in three matches in the eights minute, but Minnesota's Tyler Miller fights back with a clutch save. Djitte then tests Miller just seconds later, while Driussi takes a final shot from farther back that just misses the top left corner.
Austin's Fagundez and Pochettino were the playmakers of the three-minute shooting spree, but the club still came out scoreless. Minnesota soon rebounded with a shot of their own that was blocked by keeper Brad Stuver.
This may be Austin FC's most popular lineup— even the crankiest fans are commending the strong starting XI on Twitter. Tonight's starters are the same as in their win against Salt Lake.
New standouts Moussa Djitte and Sebastian Driussi are in alongside double-scorer Cecilio Dominguez up front, while fan favorite Diego Fagundez, Captain Alex Ring and Designated Player Tomas Pochettino take the midfield.
With Matt Besler still out on concussion protocol, Zan Kolmanic, Jhohan Romana and Julio Cascante take the back along with Hector Jimenez, who is in for right back Nick Lima. As (almost) always, Brad Stuver holds it down in goal.
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An Austin-based program manager for Apple Maps and one of two leaders for the #AppleToo activist movement said she has been fired after a suspension.
According to the New York Times, Janneke Parrish said she was put on suspension for several days while the company investigated her activities before she was fired by a human resources employee via phone call on Thursday.
Parrish was under investigation for allegedly leaking a recording of an Apple staff meeting to the media, which she said she didn't do.
The report said the company told Parrish, who is 30, that she was being fired for having deleted files off her company-issued phone and computer before handing them in for examination. Parrish said the files she deleted contained her personal and financial information.
Among the files she deleted were the Robinhood app, which she said was to keep Apple from seeing "how much money I lost investing in GameStop," the Pokemon Go app and screenshots of programming bugs she was fixing.
Parrish said she believes Apple was retaliating against her efforts in organizing #AppleToo, a group of employees working to expose the company's "culture of secrecy" that has been "faced disproportionately by our Black, Indigenous, and other colleagues from minoritized racial, gender and historically marginalized groups of people."
Parrish had been publishing weekly accounts of workplace problems that had been shared anonymously with her from other employees, though she did not verify employment on all of them. The accounts she received were in the hundreds, so Parrish said she was hopeful her termination would lead to some justice within the company.
Employees at tech giants have been more outspoken than usual in recent months—with former Facebook data scientist Frances Haugen speaking out against her former employer—and Parrish said the company's desire to keep under wraps has eroded trust by discouraging employees to come forward with issues like harassment or wage disparity.
Apple spokesman Josh Rosenstock commented on the matter: "We are and have always been deeply committed to creating and maintaining a positive and inclusive workplace. We take all concerns seriously and we thoroughly investigate whenever a concern is raised and, out of respect for the privacy of any individuals involved, we do not discuss specific employee matters."
Additionally, the email detailing her termination, which was obtained by the New York Times, said Apple had determined that Parrish "engaged in conduct in violation of Apple policies including, but not limited to, interfering with an investigation by deleting files on your company provided equipment after being specifically instructed not to do so."
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